3 Steps to Managing Cleaning Routines Like a Pro

3 Steps to Managing Cleaning Routines Like a Pro

While meeting with people from different industries, one issue that seems to come up is the lack of satisfaction with the quality of cleaning. It doesn’t matter whether we’re talking about the residents who are unhappy with the cleanliness of their apartment building, visitors who complain about the poor hygiene in public restrooms, or managers worrying about the completion of cleaning schedules. The core issues tend to be the same.


Understanding Customer’s Worth

Recently, I visited a store of a well-known clothing brand, in an upscale city-center mall. To my surprise, the shelves, as well as the majority of products, were covered in dust. I ignored the situation until I saw the fitting rooms. The floors were covered in dust, papers and items were everywhere. After pointing out the situation to the employees, the manager was the first one who showed any regret over the situation. I switched to a competitor’s store across the hall, wondering whether the employees, lack of management skills, or poor company standards are the ones to blame.

Placing the blame for unclean facilities on cleaners and janitors is usually the first and most logical choice. After all, they are the ones at the end of the chain and are carrying out the cleaning tasks. However, do you blame a taxi driver for taking you to a wrong destination when you were the one giving directions?


Mapping Out the Goals to Create A Cleaning Routine

Pristine cleanliness starts out with a clear view of the desired result. It might be something like keeping your customers satisfied, but it may also include regulatory goals like getting or maintaining a food handling license or sustaining quality certificates.

Once you have mapped out the result, you can put together the actual tasks needed to achieve it. It helps a lot to be as specific as possible when describing the tasks. Remember that your employees are not mind readers and they probably don’t know the details unless you provide them.

Don’t forget to also estimate the ideal frequency for each of the cleaning tasks. Try to imagine what would be the result if the tasks are carried out every month, week, day, or even every hour.

How much would it add to the end goal if the tasks are carried out more frequently? Add some calculations, even if these are only in your head, to see the cost change of more frequent or infrequent schedules, and find the correct balance between your budget and desired end result.

Save Time on Training Your Employees

The cleaning industry is one of those fields where employees turnover is high. There are many reasons for that, and we are not going to go in-depth into them. But, one of the side effects of having to recruit new personnel often is the need to train them.

Well, if you’ve spent a bit of time thinking the cleaning routine through and mapping the needed procedures, then you’re in luck, because this will ideally serve as the work instructions for all your new employees.

Think about it; you managed to describe the facilities, inventory, and cleaning specifics, as well as the density of how often these tasks need to be carried out. What’s even better is the fact that creating the routine was a one-time chore that will save time whenever someone new is recruited.


A Good Digital Solution Will Save Your Time

Miratag is a digital solution that enables you to manage all your cleaning routines easily. You can define your locations that will act as control points that the cleaning personnel needs to check in to.

What’s super about Miratag mobile application is the option to use NFC-tags (mobile readable smart stickers) to register the attendance. This will also make the solution easy for the employees, as they don’t need to search and launch the application – it will open as soon as the phone touches the smart tag.

Having your control-point based schedules in the Miratag system will also save your employees from remembering all the different routines and times. The mobile app will notify them whenever a task needs to be performed, as well as give a good overview of their daily and weekly schedules.

Miratag even guides the employees through tasks. In addition to general description of a routine, it is possible to add checklists to control points and collect feedback, like photos of the cleaned facilities. If needed, it is possible even to add video and step-by-step instructions on how to operate specific equipment or how to carry out less frequent tasks.

With Miratag, you do not need to spend time analyzing the timesheets. The system will automatically inform you by e-mail or SMS messages if routines were not carried out in accordance with set schedules.

Think about it; you managed to describe the facilities, inventory, and cleaning specifics, as well as the density of how often these tasks need to be carried out. What’s even better is the fact that creating the routine was a one-time chore that will save time whenever someone new is recruited.


Getting Cleaning Under Control is Easy

Managing cleaning is easy. You just need to map out your goals and build a well-detailed routine on top of it. Using modern solutions, like Miratag quality assurance software, will help you save time and money on training employees and managing the daily operations.

Do you also want to implement Miratag digital solutions?

We are always available for our customers. Feel free to write or call us anytime!

Together, we will find the best solution tailored to your expectations:

info@miratag.com or +372 MIRATAG (647 2824)

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